Privacy Policy
“OutPerform RMS, powered by Hospitality Software Development Services / HSDS” (“us”, “we”, or “our”) operates http://www.outperform-rms.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the policy, please do not use our website.
Information Collection and Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you:
- Information disclosed via contact forms on our website;
- Information disclosed when downloading documentation and other free resources on our website;
- Information disclosed when contacting us via e-mail;
- Information relating to your visits to our websites tracked by cookies (discussed below);
- Third-party sites (discussed below).
Personally identifiable information may include, but is not limited to, your name and e-mail address (“Personal Information”).
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.
Google Analytics generates statistical and other information about the website using Cookies. Google will store this information. Google’s privacy policy is available at: https://policies.google.com/privacy?hl=en-US.
You can refuse to accept cookies by changing the settings on your browser. To do so please visit ‘Tools’ then ‘Options’ then look for ‘Privacy Options’ within your browser menus. If you choose to disable cookies, you may be unable to access certain parts of our Websites.
Communication
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
| Name | Provider | Type | Expiry | Description |
| GDPR | id5-sync.com | HTTP | 1 day | Determines whether the visitor has accepted the cookie consent box. This ensures that the cookie consent box will not be presented again upon re-entry. |
| HDNTL | akamaihd.net | HTTP | Session | Used to optimize the loading speed on the website. This is done by pre-loading some procedures in the visitors’ browser. |
| JSESSIONID | nr-data.net | HTTP | Session | Preserves users states across page requests. |
| SERVERID | eyeota.net | HTTP | 1 day | This cookie is used to assign the visitor to a specific server – this function is necessary for the functionality of the website. |
| st_samesite | consensu.org | HTTP | Session | Unclassified. |
| devicePixelRatio | HTTP | 6 days | Determines which device is used by the visitor – This allows the website to adjust to the optimal resolution for that specific device | |
| AMCV_# | adobe.io | HTTP | 2 years | Unique user ID that recognizes the user on returning visits. |
| AMCVS_#AdobeOrg | adobe.io | HTTP | Session | |
| _ga | outperform-rms.com | HTTP | 2 years | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
| _gat | outperform-rms.com | HTTP | 1 day | Used by Google Analytics to throttle request rate. |
| _gid | outperform-rms.com | HTTP | 1 day | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
| time | HTTP | Session | Sets a timestamp for when the visitor entered the website. This is used for analytical purposes on the website. | |
| p.gif | typekit.net | Pixel | Session | Keeps track of special fonts used on the website for internal analysis. The cookie does not register any visitor data. |
| ads/ga-audiences | google.com | Pixel | Session | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor ‘s online behaviour across websites. |
| demdex | demdex.net | HTTP | 179 days | Via a unique ID that is used for semantic content analysis, the user’s navigation on the website is registered and linked to offline data from surveys and similar registrations to display targeted ads. |
| dpm | demdex.net | HTTP | 179 days | Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant adverti sement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers. |
| everest_g_v2 | everesttech.net | HTTP | 2 years | Used for targeted ads and to document efficacy of each individual ad. |
| GPS | youtube.com | HTTP | 1 day | Registers a unique ID on mobile devices to enable tracking based on geographical GPS location. |
| IDE | doubleclick.net | HTTP | 1 year | Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. |
| test_cookie | doubleclick.net | HTTP | 1 day | Used to check if the user’s browser supports cookies. |
| VISITOR_INFO1_LIVE | youtube.com | HTTP | 179 days | Tries to estimate the users’ bandwidth on pages with integrated YouTube videos. |
| YSC | youtube.com | HTTP | Session | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. |
| yt-remote-cast-installed | youtube.com | HTML | Session | Stores the user’s video player preferences using embedded YouTube video. |
| yt-remote-connected-devices | youtube.com | HTML | Persistent | Stores the user’s video player preferences using embedded YouTube video. |
| yt-remote-device-id | youtube.com | HTML | Persistent | Stores the user’s video player preferences using embedded YouTube video. |
| yt-remote-fast-check-period | youtube.com | HTML | Session | Stores the user’s video player preferences using embedded YouTube video. |
| yt-remote-session-app | youtube.com | HTML | Session | Stores the user’s video player preferences using embedded YouTube video. |
| yt-remote-session-name | youtube.com | HTML | Session | Stores the user’s video player preferences using embedded YouTube video. |
| jserrors/1/476fdc8ce5 | bam.nr-data.net | Pixel | Session | |
| events/1/# | bam.nr-data.net | Pixel | Session |
Contact Form
Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
Third Party Sites
Our Websites may contain links to third party Websites. If you click a link to visit a website operated by a third-party we urge you to check their Privacy Policy carefully. We have no responsibility for any such third-party sites linked to from our Websites, nor can we take responsibility for how they handle and store your personal data.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Changes To This Privacy Policy
This Privacy Policy is effective as of 12 Feb 2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@outperform-rms.com.